Delivery charges

All UK mainland standard product orders will be charged at £15.00 (excluding vat) per order regardless of value or quantity of products purchased.

All other UK locations including Northern Ireland, Southern Ireland, The Channel Islands, Isle of Wight, and Scottish Islands may incur an extra delivery charge, please contact us on for a quotation.

Delivery Times

Delivery times quoted on the website are based on the usual time it takes to deliver the products. Delivery times quoted are based on full working days and do not include weekends, bank holidays, or any other special occassions.
Deliveries to remote areas may often take a little longer than specified.

Delivery Address

Goods will normally be delivered during normal working hours and someone will need to be available to receive and sign for them. Delivery will usually be made by parcel carriers – due to current laws on telephone usage in vehicles, and the volume of parcels they deliver, we cannot request that they telephone before delivery, or once they have reached the delivery address.

Receiving Delivery

Goods will be delivered by courier and will need to be checked and signed for on receipt.

It is important that items which are delivered damaged or appear to be damaged are signed for as “damaged”.

Goods signed for without any comments will be deemed by the carrier “received in good condition”. If the goods are subsequently discovered to be damaged, the carrier will not have any proof they were damaged during delivery, and were not damaged after delivery, and will not entertain any claims whatsoever. In these circumstances, there will be no liability on the part of Washware Essentials Ltd to offer recompense.
Any damage or missing items must be noted on the driver’s signature sheet.

If goods are returned to us undelivered, or unsigned for, Safety-Eyewash will not be liable for any consequential loss sustained by you. We will contact you to re-arrange the delivery and payment of the further re-delivery charge.

If in the unlikely event that a delivery is received with a missing item or damage please contact School Toilets immediately on


All orders placed through the School Toilets website are subject to your rights of cancellation according to the current laws. Please refer to our full terms and conditions for full details.


Please call or email us to discuss your requirements before placing any order.


In the unlikely event of a problem with any aspect of your delivery please contact us on or by telephone on: 01275 400456.